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Digital Inclusion Resource Hub › Industry Services › Additional Consumer Products/Services

Industry Services

Additional Consumer Products/Services

The resources explore organisations that provide free or low cost services in the community.

AskIzzy

A website listing organisations that provide free or low cost services in the community. 

Services include food, housing, money and finances, support and counselling, family and domestic violence assistance, advice and advocacy, health, and work and learning. 

There is a search function.

Format: Aggregate website

Language: English 

Accessibility: – 

Content developer: Infoxchange

Computer literacy ability level: Beginner and above. Some beginners may need to be shown how to use the website. Intermediate/Advanced can be provided the link

View Resource

DemandARefund

This website assists community members to generate their own refund request for consumer credit insurance (CCI), extended warranties and GAP insurance.

Personal details need to be disclosed to use the service.

Format: Online information and letter generator

Language: English

Accessibility: –

Content developer: DemandARefund

Computer literacy ability level: Beginner may need guidance working through the steps in the process. Intermediate/Advanced can be provided the link

View Resource

Australian Death Notification Service

A free service that helps people to get in touch with multiple organisations using a single online notification. Personal details will need to be provided.

A death certificate must have been issued before the service can be used.

A short video (0.58 seconds) explains the service.

Format: Online information and online form

Language: English

Accessibility: –

Content developer: NSW Department of Customer Service

Computer literacy ability level: Beginner will need assistance. Intermediate/Advanced can be provided a link

View Resource

Moneysmart

One stop shop for most financial or money issues. Has everything from a budget planner to a mortgage calculator to information on growing wealth. 

Text heavy.

Format: Online information

Language: English

Accessibility:  –

Content developer: Australian Government  – Australian Securities and Investments Commission (ASIC)

Computer literacy ability level: Beginner will need navigation demonstration and subject specific sub-links so as not to be overwhelmed. Intermediate/Advanced can be provided a link

View Resource

Tenancy Advice and Education Service (TAES)

Support is provided to residential tenants who need advice or require assistance in negotiating with their landlord or property manager.

TAES is delivered by community legal centres across Western Australia. Community members can search for metropolitan or regional community legal centres. Contact details are provided.

Format: Online information

Language: English

Accessibility: –

Content developer: Government of Western Australia – Department of Mines, Industry Regulation and Safety

Computer literacy ability level: All levels

View Resource

Fuel Watch

Interactive map that shows the current fuel price at service stations.

Local postcode can be entered to narrow the search area.

Format: Interactive map

Language: English

Accessibility:  –

Content developer: Government of Western Australia – Department of Mines, Industry Regulation and Safety

Computer literacy ability level: Beginner may need demonstration. Intermediate/Advanced can be provided a link

View Resource
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Association of Western Australia.

FCAWA is located on land belonging to the Whadjuk Noongar people, and we recognise their connection to country. Sovereignty was never ceded. Always was, always will be Aboriginal land.

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