About Us

FCAWA is the peak body and voice of financial counselling in WA.

We advocate for financial wellbeing and promote excellence in the sector to achieve our goals of financially resilient communities and reduced hardship for all.

Our Vision

Financially resilient Western Australians, with reduced financial hardship for all.

Our Purpose

Our Priorities

What we do

We provide financial counsellors with training, resources, events and professional support so they can deliver free, independent and confidential help to people facing financial hardship. We also advocate for systemic change, working with government, regulators, and agencies to make financial systems fairer and more compassionate.

Independent reviews show every $1 invested in financial counselling saves at least $5 in avoided social costs (such as homelessness, health, and justice).

As the driver of frontline impact and systemic change, FCAWA is a high-value, high-influence partner for government, agencies, and the community

Our Values

Integrity

We are honest and consistent in our work, developing trusting relationships based on strong ethical principles and respecting the dignity and value of each of our members.

Leadership

We strive to lead the sector with courage and humility, advocating for the financial wellbeing of all Western Australians.

Support

We support our members, the sector and each other through direct action and through encouraging collaboration and connection.

Innovation

We work to meet the needs of our members in an ever-changing world, turning creative ideas into effective solutions, and being passionate about learning new things.