What’s happening in the financial counsellor sector?

Explore what's happening across the financial counselling sector with sector-wide initiatives to keep you informed and connected, feature articles, disaster preparedness resources, and FCAWA newsletters, key projects and submissions.

Newsletter

October 2025 – Monthly Muse

Dear members… It’s Conference month! Things might be a little hectic if you call or email our office, but as always we’ll do our best to answer your questions or point you in the right...

June 2025 – Monthly Muse

Dear members… It has been a busy month in the political sphere. We extend our congratulations to Premier Cook on securing another term for WA Labour and welcome Minister Swinbourn to the Communities portfolio. We...

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Feature Articles

Financial Counselling State and Territory Peak Associations Federal Budget Submission 2026-27

FCAWA was pleased to contribute to the joint 2026-27 Federal Budget Submission from financial counselling peak bodies across Australia. Entitled ‘Growing Financial Counselling in Australia: An Investment in Economic Productivity,’ the submission calls for transformational...

40-year Anniversary Reflections from Robert Evans

Where have you been a financial counsellor? Originally commenced as a Financial Counsellor with Wesley Mission Murray Street -Perth as a volunteer financial counsellor for 12 months and later the City of Joondalup for 15...

FCAWA Wins 2025 Resilient Australia State Award

FCAWA was thrilled to win a 2025 Resilient Australia State Award, in recognition of our project, ‘Building Financial Resilience to Disasters: The Financial Counselling Disaster Framework‘ which was completed together with the Centre for Social...

FCAWA Welcomes WA Stolen Generations Redress Scheme Update

The Financial Counsellors’ Association of Western Australia (FCAWA) is the peak body and voice of financial counselling in WA. We advocate for financial wellbeing and promote excellence in the sector to achieve our goals of...

Latest gambling report concerning, but not unexpected

The Financial Counsellors’ Association of Western Australia (FCAWA) is the peak body and voice of financial counselling in WA. We advocate for financial wellbeing and support financial counsellors so they can provide free, independent and...

Submissions

FCA Joint Submission - CGC 2026-27 Monitoring and Compliance Priorities Consultation

February 2026

This submission outlines priority issues that warrant continued or increased General Insurance Code Governance Committee (CGC) focus in 2026–27, aligned with the CGC’s harms-based, outcomes-focused enforcement approach.

Joint submission - CGC Monitoring & Compliance Priorities 2026-27

February 2026

Joint submission from The Financial Rights Legal Centre (Financial Rights), Consumer Action Law Centre (Consumer Action) and Financial Counsellors’ Association of Western Australia (FCAWA).

Fair Work Commission Gender-Based Undervaluation – Priority Awards Review (SCHADS Award)

February 2026

This submission has been shaped by the previous input of financial counsellors across the country. In this submission, we focus specifically on the proposed classification of counsellors, including financial counsellors, in the Alternative Classification Structure.

Inquiry into the Relationship Between Domestic, Family and Sexual Violence (DFSV) and Suicide

January 2026

FCAWA submits that Commonwealth suicide-prevention responses to DFSV should explicitly incorporate “economic safety” as a stabilisation domain, alongside physical safety and housing safety, and should strengthen national data architecture to better capture DFSV context (including economic abuse) in suicide deaths and suicidality-related service contacts

Review and Reform of WA's Gambling Laws

December 2025

The Financial Counsellors’ Association of Western Australia welcomes the opportunity to contribute to the Review and Reform of Western Australian Gambling Laws. Despite a prevailing belief that gambling harm is less significant in Western Australia because electronic gaming machines have not proliferated in the State, evidence shows that gambling-related harm is widespread and increasingly driven by digital wagering environments.

Scams Prevention Framework Draft Law Package and Position Paper - Joint Submission

December 2025

Scam losses in Australia are enormous and persistent, with the ACCC reporting over $2 billion lost in 2024 and losses rising in 2025. Consumers, especially vulnerable consumers, are bearing the brunt of this harm.

Combatting Financial Abuse Perpetrated Through Coerced Directorships

December 2025

FCAWA supports the submissions of both Financial Counselling Victoria (FCVic) and the Economic Abuse Reference Group (EARG) and endorses their proposed recommendations. This submission is intended to complement those contributions by focusing on the Western Australian context, particularly frontline service experience and service gaps.

A New Approach to Programs for Families and Children

December 2025

FCAWA encourages the Department to recognise that financial wellbeing is central to family wellbeing. Economic insecurity and financial stress are key drivers of relationship breakdown, family violence, and child protection involvement.

WA Suicide Framework Submission

November 2025

Financial counsellors are a critical, though currently under-recognised, component of the suicide-prevention workforce.

Inquiry into the Health Impacts of Alcohol and Other Drugs in Australia

November 2025

This submission outlines how integrated financial counselling can contribute to prevention, early intervention, recovery and the reduction of alcohol and other drug (AOD) harms.

Pre-Budget Submission 2026-27

October 2025

FCAWA's Pre- Budget Submission to Government

Review of the Water Services Code of Practice (Family Violence) 2020 - Joint Submission

August 2025

Water service providers can and should do more to effectively prevent or mitigate harm to victim survivors by considering victim-survivor safety in the design of products and systems; and by strengthening staff capability to proactively identify customers at risk of or affected by family violence.

Submission to the Insurance Brokers Code of Practice Review - Joint Submission

May 2025

This joint submission focuses on insurance broker issues identified primarily through insurance claims handled through disaster recovery financial counselling casework.

If you are interested in receiving a copy of previous submissions prepared by FCAWA, please contact us.

Disaster Hub

Find practical resources to help individuals and communities prepare for and recover from disasters.

FCAWA Projects

Explore current FCAWA projects.

Me, Myself and Money

A financial literacy learning program written to increase financial understanding and independence.

Propel – Building Financially Resilient Women

A financial literacy learning program written to increase financial understanding and independence. A suite of short videos that aim to build the financial resilience of women in the community.

Digital Inclusion Hub

A central resource designed to help improve digital access and skills by providing information, training, and support tools.

Systemic Issue Form

A systemic issue is a problem in the way a system works that makes it harder for people to get fair and effective support. Have you seen this happen? Share your experience to help us advocate for change.

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