This category includes resources to assist members of the community who are interacting with government services online. There is a particular focus on services that relate to financial counsellor service delivery and client engagement.
Centrelink delivers social security payments and services to Australians. The resources include information on how to use a Centrelink account and how to access services.
The ATO is the principal revenue collection agency of the Australian Government. The resources show how to apply for a tax file number (TFN) and lodge a tax return.