How can a financial counsellor help me?
What is a financial counsellor?
Is a financial counsellor the same as a financial planner or financial advisor?
No, the services provided are quite different.
A financial planner or adviser provides fee-based, investment advice.
A financial counsellor works with people who are in debt or are not able to meet their ongoing expenses.
What can a financial counsellor do?
Here’s how a financial counsellor can support you.
- Free, kind and confidential support.
- Information about your rights and options for debts.
- Develop a plan for your goals and debts.
- Advocate or equip you to negotiate with lenders/debt collectors.
- Discuss financial hardship programs, concessions and money-saving resources.
- Link you with non-financial services that could provide information and support.
What will it cost to see a financial counsellor?
There is no cost to see a financial counsellor.
How can I find a financial counsellor?
You can search for a financial counsellor or call the National Debt Helpline on 1800 007 007 to make an appointment.
What do I need to bring to an appointment with a financial counsellor?
To make the most of your appointment with a financial counsellor, it’s helpful to bring the following.
- An approximate balance of your outstanding bills/bills.
- How much you pay in regular expenses like housing costs, petrol, food, insurance etc.
- Any income you earn.
- Current bank statements if you have some.
- Urgent bills or letters about legal action.
- Copies of contracts for any loans you have.
How often will I need to see a financial counsellor?
Learn more about financial counselling
Find out more about how a financial counsellor can support you and explore other useful resources.
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Association of Western Australia.
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