Working with Diverse Audiences

People Living With a Disability / Low Literacy Levels

The resources support community members living in the community with a disability and those that have low literacy levels.

The NDIS explained

Explains the National Disability Insurance Scheme (NDIS) and how to access forms online and via a mobile phone. 

The video is divided into chapters. This makes finding the relevant information easier.

A useful resource for community members who are experiencing anxiety about signing up or approaching the NDIS. May build confidence in NDIS and the support they offer.  

Format: Video (15.44 mins)

Language: English

Accessibility:

Content developer: NDSP Plan Managers

Computer literacy ability level: All levels. Beginners may need some support using the chapters in the video

Connecting safely online

Resource is designed to support those with a cognitive/intellectual disability to connect with others online safely.

A good mix of videos, text, simple activities and audio.

Format: E-Learning

Language: English

Accessibility: Has audio, closed captions in the video and video transcripts

Content developer: Good Things Foundation Australia

Computer literacy ability level: All levels. Beginner may need additional support

Natural Reader

Natural Reader is a professional text-to-speech program that converts any written text into spoken words.

Community members can drag and drop files, type text, or cut and paste text into the program and have it converted to speech.

An app is also available, however the app shares data with third party sources.

Free and paid subscriptions. 

Format: Online tool 

Language: Available in a variety of languages  

Accessibility:  –

Content developer: Natural Reader Ltd

Computer literacy ability level: All levels. Beginner may need a demonstration

Help in easy read format

A series of easy English downloadable booklets covering the following topics.

  1. Being safe online.
  2. What you can do about image-based abuse.
  3. What you can do about abuse through technology.
  4. What you can do about adult cyber abuse.

Format: Downloadable booklets

Language: English

Accessibility:  – 

Content developer: Australian Government – eSafety Commissioner

Computer literacy ability level: All levels. Beginner may need support accessing and downloading the booklets

Live Transcribe

A video that introduces how to use Google’s Live Transcribe app. Video is text and visuals with music background. Live Transcribe app is available in Android and iOS (Apple) formats.

The app supports people who are deaf or hard of hearing (HOH) as it transcribes what is said. The app can also translate other languages (50+) so can be useful for CALD community members. 

Format: Video (1.15 mins)

Language: English

Accessibility: Text and visuals

Content developer: Mighty Fine Apps LLC

Computer literacy ability level: All levels. Beginner may need support with set-up and a demonstration of how the app works

Deaf Connect

Videos that explain the National Disability Insurance Scheme (NDIS) and other community services using Australian Sign Language (AUSLAN). Some basic text provided to support the videos.

Format: Video with some text

Language: English

Accessibility: Auslan 

Content developer: Deaf Connect

Computer literacy ability level: All levels. Beginner may need a demonstration

Talking Telco tips

A series of videos in Australian Sign Language (AUSLAN). Topics include the following.

  1. Choosing an internet plan.
  2. Choosing a mobile plan.
  3. Can’t afford my bill.
  4. Making a complaint.
  5. Small business – Making a complaint.

Format: Video

Language: Australian Sign Language (AUSLAN)

Accessibility: Text onscreen in videos 

Content developer: Australian Communications Consumer Action Network (ACCAN)

Computer literacy ability level: All levels

Australian Sign Language Translator

The website translates English characters into Australian Sign Language (Auslan). 

Text from electronic documents can be cut and pasted into the text box on the screen. The text will be converted to AUSLAN.

Format: Online translator

Language: English

Accessibility: Auslan

Content developer: LingoJam

Computer literacy ability level: All levels. Beginner may need a demonstration