Functional Computer Skills And Connecting Online

Phone and Internet

The resources support community members to purchase, set up and use computer/phone hardware and software.

WhistleOut

WhistleOut is a search engine for telco products such as the internet and pre- and post-paid mobile plans where community members can compare plans and choose the best deal. 

Some information on the site is ‘paid for’ content.

Community members should be provided multiple comparison websites. 

Format: Aggregate website

Language: English

Accessibility:  –

Content developer: WhistleOut

Computer literacy ability level: All levels. Beginner may need support using this website

FREE wifi hotspots in Australia

The interactive map identifies where free wifi (wireless internet) is available. 

Remind community members about being safe when using public wifi e.g. avoid using public wifi when shopping, banking or entering sensitive data online.   

Format: Interactive map

Language: English

Accessibility:  – 

Content developer: Google My Maps

Computer literacy ability level: All levels

How to choose a smart phone

wikiHow explainer with visuals that helps clarify community members’ needs by introducing different types of phones and price points.

The information is suitable for those purchasing their first device or thinking about getting a new phone and could be used as a first step before looking at various telco providers’ offerings. 

Considerable advertising on the webpage that may be distracting.

Print for community members with no hardware. 

Format: Online information

Language: English

Accessibility:  –

Content developer: wikiHow

Computer literacy ability level: All levels

How to buy a laptop that suits your needs

Detailed information that explores all the elements that need to be considered when buying a laptop.

There are some navigation skills required to access the information.

Information in some sections is technical and some community members will require support understanding the content.

Format: Online information

Language: English

Accessibility:

Content developer: Choice

Computer literacy ability level: All levels. Beginner-Intermediate may need support understanding some of the terminology. There is a lot of information provided that could be overwhelming