Accessing Government Services

myGov

myGov is a simple and secure way to access government services online in one place. The resources show how to set up and link services in myGov.

Setting up myGov

This is a simple e-learning course with supporting transcripts that show how to set up a myGov account. 

The aim of the course is to build community members’ confidence and capacity to set up a myGov account. Some community members may require additional support by financial counsellors in addition to this course. 

Community members will need an email account and mobile phone number to set up a myGov account.

Format: 6 e-learning modules. Approx. 5-6 mins per module

Language: English

Accessibility: Can change onscreen text size

Content developer: Australian Government – eSafety Commissioner

Computer literacy ability level: All levels

Learn how to set up myGov

This YouTube video shows community members how to set up myGov. 

Community members will need an email account and mobile phone number to set up a myGov account.

Format: 1 video. 4.55 mins

Language: English

Accessibility:  –

Content developer: Whitehorse Manningham Libraries

Computer literacy ability level: All levels

Linking services to myGov

This is a simple e-learning course with supporting transcripts that show how to link services, such as Medicare, to myGov. 

Format: 5 e-learning modules. Approx. 4-6 mins per module

Language: English

Accessibility: Can change onscreen text size

Course developer: Australian Government  – eSafety Commissioner

Computer literacy ability level: Intermediate to Advanced