“Promoting Access for All”

2023 Conference CPD Points

Powerpoints of the presentations from our conference can be found on the links below.  Thank you to all the presenters!


Monday, 23 October 2023

Horizon Power Update

Troy Mulder, Retail Operations Manager, Horizon Power 

Digital Inclusion Resource Hub

Colin Harte, Consultant, FCAWA

Tuesday, 24 October 2023

Welcome to Country (Sponsored by Vinnies) – Samuel – Yombich Pilot-Kickett

Supporting people with Disability in making Financial Communication Accessible 

Guest Speaker – Dr. Scott Hollier, CEO, Accessibility Australia

Social Media Accessibility

Guest Speaker – Vithya Vijayakumare, Senior Digital Accessibility Specialist, VisAbility

Respectful Language and Etiquette

Guest Speaker – Vanessa Jesset, Organisational Development and Communications Officer, People with Disabilities WA

Disability and Inclusion – Together we Thrive

RUAH Unique approach to Financial Counselling to Promote Access for All 

Guest Speakers – Eleanor Grinceri (Financial Counsellor) and Estelle Dogbe (Service Lead). RUAH 


Wednesday, 25 October 2023

FCAWA Update

Major Sponsors Speech

Ed Tawil (Lead) and Marie Andrews (Financial Counsellor Liaison) 

Malini Raj, Head of Community Engagement, CBA

FCA Update

Financial Toxicity

Utility Panel – Water Corporation, Alinta Energy, Synergy

Concurrent Sessions 1:00pm – 3:00pm

Credit Law & Case Studies

Concurrent sessions 3:30pm – 4:30pm

Legal Aid – Mortgage Hardship (Understanding default and home repossession)

Digital Inclusion Resource Hub Training

Thursday, 26 October 2023 

Marketplace – Exhibitors Stalls 2023

SBDC Small Business Owner Insights

Concurrent Sessions – 11:30am – 12:15pm

General Insurance & TPD Case Study Insights

Digital Inclusion Resource Hub Training


Synergy Gala Dinner 2023 – Sponsored by SYNERGY