Functional Computer Skills
Setting up a Gmail account
A step-by-step guide, with images, that show how to set up a free Gmail email account, sign into the account, set up settings, and add contacts. A Google account has to be set up first.
Remind community members that email accounts may need to be set up before accessing certain services e.g. myGov.
Format: Online information
Language: English, Spanish and Portuguese
Accessibility: –
Content developer: GCFGlobal
Computer literacy ability level: All levels. Beginner may need assistance with this process
Gmail basics tutorial
A video that explores everything Gmail from setting up a Gmail account, using the chat function, setting up a Google account, how to email, forwarding emails and customising an account.
It is a very long video so use the breakdown in the description of each topic covered. Consider providing the timing of each section of relevant information to those community members that may get overwhelmed by the amount of information in the video. May need to demonstrate how to jump to different chapters in the video.
Format: Video. 2hrs 13 mins
Language: English
Accessibility: Text on screen to support narration
Content developer: Learnit Training
Computer literacy ability level: Beginner-Intermediate
Online shopping advice
This video provides an overview of online shopping with major retailers, tips for shopping safely online, and things to consider when shopping online.
Format: Video (3.20 mins)
Language: English
Accessibility: Text on screen to support narration
Content developer: FCFLearnFree
Computer literacy ability level: All levels. Beginner-Intermediate may need help setting up accounts with specific online shopping providers
How to join a Microsoft Teams meeting
A quick video that explains how to join a Microsoft Team meeting using an email link, from the app (phone or desktop), or from a calendar.
Some text to support provided. Link provided to another support resource.
The video link could be emailed to community members before an online meeting.
Format: Video (1.49 mins)
Language: English
Accessibility: Text on screen to support narration
Content developer: Microsoft
Computer literacy ability level: All levels
Joining a Zoom meeting
The video shows three simple ways to join a Zoom meeting.
The video link could be emailed to community members before an online meeting.
Format: Video (3.30 mins)
Language: English
Accessibility: Text on screen to support narration
Content developer: Zoom
Computer literacy ability level: All levels
Installing and using Adobe Scan
The video explains how to install Adobe Scan and use it to scan and share documents as PDF files.
Community members need an email account to use Adobe Scan.
Format: Video (3.58 mins)
Language: English
Accessibility: –
Content developer: The A level Maths Tutor
Computer literacy ability level: Intermediate-Advanced
How to use ChatGPT
Step by step text information with supporting video explaining how to set up and use ChatGPT.
Considerable advertising on the webpage that may be distracting.
Format: Online information. Video (1.48 mins)
Language: English
Accessibility: –
Content developer: ZDNET
ChatGPT
ChatGPT can provide a wide range of help to clients. It can be used to write cover letters for job applications, write basic letters to creditors, as a research tool, as well as a meal planner or one that generates recipes with random/obscure ingredients in their cupboards.
Remind community members that anything generated by ChatGPT should be checked by someone with relevant knowledge, skill and experience of the topic.
Format: Website tool
Language: English
Accessibility: –
Content developer: OpenAI
Computer literacy ability level: All levels. Some community members may need support to set up an account and use the tool
How to find a job on seek.com 2023! (Full Tutorial)
A video that explores how to set up an account on seek.com and how to search for work.
Format: Video (8.47 mins)
Language: English
Accessibility: –
Content developer: Titan
Computer literacy ability level: All levels
Get the most out of having a SEEK profile
Provides an overview of how to build an advanced profile and turn on notifications.
Format: Online information. Video (1.13 mins)
Language: English
Accessibility: –
Content developer: SEEK
Computer literacy ability level: Intermediate/Advanced or beginner with support
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Association of Western Australia.
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