FCAWA can support your organisation with strategies to manage and empower people in financial hardship and provide them with the knowledge and tools to overcome their financial situation.

FCAWA can work internally with your organisation on the following Training Workshops:

Workshop | Financial Hardship

  • Understanding Financial Hardship
  • Working with clients in financial hardship
  • Strategies to manage customers in distress
  • Recognising unconscious bias

Workshop | Financial Hardship impacted by Family Violence

  • Recognising the indicators and types of domestic and family violence and the underlying causes
  • Implementing valuable tools to assist your organisation in responding and communicating with affected customers
  • Making purposeful referrals
  • Recognising unconscious bias

Customised Workshops and Webinars

  • Workshops and webinars tailored to specific requirements