FCAWA can work with your organisation to develop a financial hardship policy or review your existing one. They can also work with you to develop complementing training resources. FCAWA offer the following consultation to organisations in Western Australia:
- Hardship Policy Consultation
- Family and Domestic Violence Policy Consultation Customised policies targeted at vulnerable clients
Consultation explores the following:
- Offering policy developers support to develop a hardship policy or review a draft or existing policy in line with obligations, best practise and legislation
- Ensuring the hardship policy meets the requirements of the regulatory body
- Creating a user friendly, comprehensible policy for employees and clients
- Purposeful content tailored to the specific needs of the organisation and relevant client base Managing clients in distress